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Free tools are great—until they aren’t.

If you’re like most small businesses, you’ve probably leaned on free apps to stay organized, communicate with your team, or share files.

And for a while, they work just fine.

But eventually, you hit a wall.

Here’s how to tell when it’s time to move beyond the freebies—and why Microsoft 365 is often worth the upgrade.


What Free Tools Do Well

We’re not here to knock free tools.

In fact, we recommend several of them all the time.

Tools like:

  • Notion or Trello for simple project management
  • Google Docs for quick file sharing
  • Zoom Free for occasional meetings

These are fantastic for small teams just getting started.

They’re low-risk, easy to try, and often good enough to solve one specific problem.

But over time, stitching together a bunch of free apps can create more problems than it solves.


Where Free Falls Short

Here are the most common complaints we hear when people are “done” with free tools:

  • “I can’t find the right version of the file.”
    When you’re juggling Dropbox, Gmail, random USB drives, and five versions of the same spreadsheet, productivity takes a hit.
  • “We have zero control over security.”
    Free apps often lack admin controls, multifactor authentication, and compliance features. Not great if you’re storing sensitive data.
  • “Our team is working in silos.”
    When everyone uses their own favorite app, communication breaks down. There’s no central hub for collaboration.
  • “It just feels duct-taped together.”
    Switching between tools all day costs time—and sanity.

What Microsoft 365 Gets Right

When you’re ready to simplify, Microsoft 365 brings everything under one roof:

  • Email, file storage, chat, and meetings—all in one place
  • Built-in security and compliance features that help protect your business
  • Team collaboration tools like shared calendars, cloud-based Word/Excel/PowerPoint, and Microsoft Teams
  • Predictable monthly pricing—no surprise fees or “freemium” upsells
  • Local support (that’s us!) when you need it

You don’t have to cobble together five different tools and hope they play nicely.

It’s all connected—and backed by enterprise-grade security.


Signs It’s Time to Upgrade

You don’t have to wait for a data breach or major meltdown to make a change.

Here are a few signs it might be time to leave free tools behind:

  • You’re sharing business files through personal accounts
  • You’re constantly copy-pasting between apps
  • You’ve lost a file (or a client) because of tech confusion
  • You spend more time managing tools than using them

Not Sure? Let’s Talk.

We help Northern Michigan and Wisconsin businesses cut through the noise, compare their options, and get the right tech in place—without overcomplicating things.

If you’re wondering whether Microsoft 365 makes sense for your team, let’s have a quick conversation.

We’ll help you weigh the pros and cons and make the move when the time is right.


Need help moving off free tools?

Or just want to know what it would cost to simplify your setup? 

Contact us here.