Skip to main content

IT Support For SMBs

At DS Tech, we provide IT support services to fit your demands and the budget of small and medium businesses, giving you the confidence that your IT is the best fit while allowing you to concentrate on the aspects of your business that you like the most.

Get In Touch
IT Support For SMBs
IT Solutions For Small and Medium Businesses
IT Support Specialist

IT Solutions For Small and Medium Businesses

There is no “one size fits all” method for small and midsize business operations. The same should hold for IT infrastructure. Small and medium businesses must have a technology plan that integrates and develops with their operational and strategic ambitions as the digital world expands.

You don’t have time for an IT barrier, nor do your clients. You require a technology partner who can provide data protection solutions, compliance with regulations, and support. We can be of assistance here. We know the challenges and problems many private businesses must overcome to operate smoothly and effectively. You work as an entrepreneur or “IT staff” for your company.

To focus on the core of your business is what you prefer. You may get scalable and trustworthy IT solutions from DS Tech that grow along with your company’s success.

What Your SMBs Can Expect From DS Tech

IT Planning and Suggestions

IT planning is essential for any business, and our certified IT professionals are here to help you make your plans a reality. We understand that your business is unique, and we will work with you to create a plan that meets your specific needs. We know that not everyone has the same technical knowledge, so we always take the time to explain everything in detail. We also make sure to keep up with the latest trends and technologies so that we can provide you with the most up-to-date solutions. In addition, we offer various services that can help improve your productivity and overall business efficiency.

We will listen to your vision and preferences and partner with you to create a comprehensive IT plan that considers all factors. From there, we will ensure that everything is properly planned and implemented so your business can stay afloat and grow in the years ahead.

Standards for Regulation and Quality

Infrastructure to Boost Your Business's Growth

Good infrastructure can help your business grow by allowing you to take advantage of new opportunities as they arise. It can also help you avoid high reactive costs down the road, which can be costly and disruptive.

We at DS Tech understand that businesses need reliable and durable infrastructure to stay competitive. That’s why we offer a range of services that help you anticipate future needs and proactively avoid high reactive costs down the road. For example, we suggest IT support services that identify potential problems early on so that you can address them before they become significant issues. We also provide affordable solutions that will meet your specific needs and requirements.

Infrastructure to Boost Your Business's Growth

Customized Solutions

Our customized solutions are tailored specifically based on your unique challenges and opportunities. We don’t just rely on generic market research to develop our strategies; we use a combination of rigorous analysis and creative thinking to come up with ideas that will work specifically for your business. This way, we can identify the gaps in your market and fill them with innovative solutions that address those needs.

Not only do our customized strategies work well in the short term, but they also help you keep ahead of the competition in the long run. By keeping your business ahead of the curve, you’ll be able to stay ahead of your customer’s evolving needs and expectations.

Customized Solutions

Strategic & Affordable Solutions

There’s no doubt that the cost of doing business has increased significantly in the past few years. With so many companies struggling to stay afloat, it’s important to find cost-effective and strategic solutions that can help you keep your costs down while offering a top-level service.

We can help you by leveraging our experience, knowledge, and scale. We’ve been helping businesses like yours for years and are experts at finding creative solutions that work for you. We’ll work with you to understand your needs and goals, then develop a plan to meet those specifications while keeping your costs as low as possible. We guarantee it — our strategy will be effective and affordable!

Strategic & Affordable Solutions
eric-wakkuri-profile
Message from President

We’re all in this together

We're driven by the philosophy that if we help local businesses solve their IT issues so they can become more profitable and successful, then we will inherently grow along with them. There is no catch, no gimmick, just experience and best practices that we've honed over the years to make our services work for YOUR business needs.

eric-wakkuri-sign
President, DS Tech

What our clients Say

DS Tech’s RMM service has already caught over 5 hard drives about to fail across multiple locations. Rather than having to act out of emergency and rebuild or re-imaging a PC, I am able to plan ahead, schedule a hard drive clone and minimize downtime. This has allowed our technical operations to be much more efficient.

Sandy HuskeyVice President - First National Bank

I just wanted to pass along high praises for all of your staff and personnel at DS Tech! Everyone we’ve worked with has been absolutely wonderful: knowledgeable, relatable (& able to “dumb down” explanations as needed), helpful and professional. You’ve got a great team, which I’m sure you’re aware of, but just wanted to let you know we think so too!

Dianah FayasDeputy Clerk - Dickinson County

The hosted phone system was installed and configured quickly. We now have more features, a lower monthly bill and much better reliability! All of this was done with no upfront fees and no phone system to purchase!

Randy EricksonOwner - Erickson Jewelers

It was a terrible start one Wednesday morning when my laptop hard drive died. However, thanks to the disaster planning put into place between Upper Peninsula State Bank and DS Tech, we had several weeks of backups to choose from. Within 30 minutes DS Tech had responded to the call and dispatched a technician. The tech was able to perform a 100% recovery within the same business day. This is just one reason why we have done business with DS Tech for over 20 years.

Eric LundinVice President - Upper Peninsula State Bank

DS Tech’s Managed Firewall service has really simplified our branch connectivity and reporting. Having seven branches across three counties used to be a big communications challenge with lots of routing and single points of failure, but with the managed firewalls I have secure, redundantly connected communications between our locations.

Sandy HuskeyVice President - First National Bank St. Ignace Michigan

DS Tech is always there when we need them and does an outstanding job providing us with cybersecurity protection while working with us on our technical compliance mandates.

Karen SenkusHealth Officer

Our First Bank team relies heavily on Voice/Telephony to deliver the excellent levels of customer service we need to maintain. We needed a communication solution that was reliable and easy to use – DS Tech helped us to migrate to a new virtual phone system quickly and simply, combining nine branches in the process. It’s great to know we can rely on their support and person to person interaction.

Rob LaLondeVP/IT Office at First Bank Upper Michigan

Latest DS Tech blogs

Blog

How to Get Value from Your Technology Investments

You’ve no doubt noticed that innovation is motoring ahead and…
Blog

Why It’s a Bad Idea to Use Your Work Email for Personal Accounts

While we’re all for efficiency, there are some boundaries that…
Blog

Tip of the Week: How to Get Your Remote Workers to Be More Productive

Remote work has been growing for years, but as it…
Blog

Are Employees Leaving Because They Might Have to Go Back to the Office?

The past several years have brought about a shift in…
Like what you see? See more posts

Want to take your Michigan or Wisconsin area
business forward?

Speak to our team