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You might not think about it until it happens—but what if your internal IT support suddenly goes dark?

Maybe they take a well-earned vacation.

Maybe they get sick.

Or maybe they accept a new job, and you’re left scrambling.

These gaps aren’t just inconvenient—they’re risky.

The Hidden Cost of IT Absences

When your internal IT person is out of the office—whether for a week or for good—you lose more than just a point of contact.

You lose critical knowledge, faster response times, and peace of mind.

Here’s what that can look like:

  • Downtime with no one to troubleshoot.

  • Security patches left undone.

  • No one who knows how your systems are set up.

  • Staff frustrations piling up.

And in a small business—especially here in the U.P.—you often don’t have a backup.

There’s not a bench full of IT experts waiting to step in.

Why Q4 Is Especially Vulnerable

Fourth quarter is crunch time for a lot of businesses.

End-of-year audits.

Holiday sales.

Budget planning.

The last thing you need is an unexpected IT hiccup right when you’re trying to close out strong.

And yet, Q4 is when people take time off.

It’s also when employees quietly explore other opportunities—planning to make a move before the new year starts.

That’s Where We Come In

At DS Tech, we don’t just “fix stuff when it breaks.”

We help you build a resilient IT support plan—one that can handle vacations, sick days, resignations, and even new hires.

We do this by:

  • Documenting your systems so there’s no single point of failure.

  • Backing up your internal IT person with a responsive local support team.

  • Jumping in quickly when coverage gaps appear—without the red tape.

Whether you have a full-time tech, a part-timer, or a “person who helps when they can,” we can fill in the gaps and keep your business running.

You Don’t Have to Go It Alone

In the upper Midwest, IT talent is limited.

Good people are hard to find—and even harder to replace quickly.

That’s why having a proactive plan matters.

Before Q4 hits its stride, take a moment to ask:

  • Do we have a coverage plan if our IT person is out?

  • Is our system documentation up to date?

  • Would someone else know how to step in if needed?

If you’re unsure on any of those, let’s talk.

Ask us how we can back up your internal IT team—and make sure you’re not left holding the bag when someone leaves or logs off.

Contact us here.