DS Tech, a leading Iron Mountain IT support company, provides professional and approachable experience to support the growth of local businesses.
Productive & Efficient IT Support in Iron Mountain
Every business experiences IT problems. When they do, you require immediate local support; at DS Tech, we provide dependable IT support services at competitive prices. In addition, we integrate ourselves with your business to become as efficient as your IT department.
No matter where you are, the DS Tech IT support team can provide you with dependable computer services and technical support. Additionally, we provide onsite IT assistance for our clients at all of Iron Mountain’s locations.
Our IT support company’s exceptional Hardware & Software IT support services will help you reduce capital expenditure and remain operating leaner and more efficiently because they are equipped with the best available industry tools, technologies, and skills to maintain them at maximum efficiency.
On-site IT Support Specialist in Iron Mountain
Not every IT problem can be quickly fixed over the phone. Our IT support specialists will offer onsite IT support assistance as needed. Because we are local to Iron Mountain, we are always available to assist you.
Our onsite Iron Mountain IT support immediately identifies and fixes the problem. A committed, detailed approach to maintaining your virtual and physical IT infrastructure, the in-person, hands-on experience.
We will become intimately familiar with your technology to provide solutions that are specialized to your company’s requirements. We reduce downtime, boost output, and maintain effective systems. We’ll care for all the IT problems so you can focus on business.
We Don’t Wait For IT Problems To Occur
Proactive & Preventative Measures
We adopt a proactive, preventative attitude when it comes to IT security. This means we’ll run thorough IT assessments to identify any vulnerabilities and Then take appropriate action to address them before they become a problem.
This approach has multiple benefits: first, it helps to stay ahead of the curve by spotting potential risks early on; second, it allows to take preventive measures before anything terrible happens; and finally, it gives a head start in addressing any issues that do arise. By taking these steps beforehand, we can minimize the impact of incidents on your business — and keep your organization safe!
Monitoring and Upkeep
Without regular monitoring and maintenance, your tech can quickly become outdated and vulnerable to security threats. In addition, as technology becomes more complex and sophisticated, it becomes harder and harder to keep up with the latest updates and patches. This puts you and your data at risk as those who rely on your technology for work or leisure.
That’s why we offer a range of IT support services to ensure that your tech is always up to date and protected from potential threats. Our experts will take care of the technical aspects of your system.
Future IT Planning
Planning is essential if you want future-proof systems. By creating a strategy, you can ensure that any alterations or additions we perform don’t present any risks or problems that might subsequently impact your company.
We understand that change can be disruptive and cause much stress, so we always take the time to do our research and study the latest technologies before we implement them into your system. This way, we can minimize potential damage and keep your business running smoothly.
In addition to our planning skills, we also have a team of experienced professionals who can help you with whatever problem you’re facing. We’ll work with you to identify the root cause of the issue and find a solution that works best for both of us.
We’re all in this together
We're driven by the philosophy that if we help local businesses solve their IT issues so they can become more profitable and successful, then we will inherently grow along with them. There is no catch, no gimmick, just experience and best practices that we've honed over the years to make our services work for YOUR business needs.
What our clients Say
DS Tech’s RMM service has already caught over 5 hard drives about to fail across multiple locations. Rather than having to act out of emergency and rebuild or re-imaging a PC, I am able to plan ahead, schedule a hard drive clone and minimize downtime. This has allowed our technical operations to be much more efficient.Sandy HuskeyVice President - First National Bank
I just wanted to pass along high praises for all of your staff and personnel at DS Tech! Everyone we’ve worked with has been absolutely wonderful: knowledgeable, relatable (& able to “dumb down” explanations as needed), helpful and professional. You’ve got a great team, which I’m sure you’re aware of, but just wanted to let you know we think so too!Dianah FayasDeputy Clerk - Dickinson County
The hosted phone system was installed and configured quickly. We now have more features, a lower monthly bill and much better reliability! All of this was done with no upfront fees and no phone system to purchase!Randy EricksonOwner - Erickson Jewelers
It was a terrible start one Wednesday morning when my laptop hard drive died. However, thanks to the disaster planning put into place between Upper Peninsula State Bank and DS Tech, we had several weeks of backups to choose from. Within 30 minutes DS Tech had responded to the call and dispatched a technician. The tech was able to perform a 100% recovery within the same business day. This is just one reason why we have done business with DS Tech for over 20 years.Eric LundinVice President - Upper Peninsula State Bank
DS Tech’s Managed Firewall service has really simplified our branch connectivity and reporting. Having seven branches across three counties used to be a big communications challenge with lots of routing and single points of failure, but with the managed firewalls I have secure, redundantly connected communications between our locations.Sandy HuskeyVice President - First National Bank St. Ignace Michigan
DS Tech is always there when we need them and does an outstanding job providing us with cybersecurity protection while working with us on our technical compliance mandates.Karen SenkusHealth Officer
Our First Bank team relies heavily on Voice/Telephony to deliver the excellent levels of customer service we need to maintain. We needed a communication solution that was reliable and easy to use – DS Tech helped us to migrate to a new virtual phone system quickly and simply, combining nine branches in the process. It’s great to know we can rely on their support and person to person interaction.Rob LaLondeVP/IT Office at First Bank Upper Michigan